Anyway, here is the incident details about the $2.50 plain water incident.
http://caveat-emptor-singapore.blogspot.com/2011/06/poor-service-at-nando.html
So, I was at KLCC, and next in the line with J and had indicated to the waitress that I want a table for 2. I saw a table clearing up and I knew it would be my turn soon. And then another family of 3 arrived and they just walked in. Then they were told they need to wait in line first. Disappointed, they walked out, but before you know it, the waiter then came out and told then they have a table for them, totally walked passed me and tell them to come in.
I mean, WTF? Am I invisible or something. Or I get it. Most of the waitress actually have the same skin color and wear the same type of head dress with the family of 3. And I certainly did not see any triangle table which is designed for table of 3. If they can fit in a table for 3, why can't they fit in for a table of 2 first?
I told myself this is rubbish. I am a spending customer and I will not stand or this type of Bullshit. I can fucking spend my money elsewhere were I like it and I do not have to stand for your poor service and fucking racist attitude. This is clearly a case of discrimination against us and I swear that if this is somewhere else, I would meet them in court and make they pay dearly for this!
Anyway, FUCK IT. Nandos is on my banned list now.
Anyway, I was lucky though. Because I missed Nandos, I have a damn great dinner at Uncle Duck.
2 comments:
Hi Winston,
Bom Dia & warmest greetings from Nando's Malaysia!
First of all, we would like to apologize for your unpleasant encounter at Nando's KLCC.
Your feedback has reached management level and it has been communicated to the Operations team. Rest assured, we do not condone racism on the part of our staff and we will look into the matter accordingly.
To do so, we would need more details. Appreciate if you could provide us the date & time of your visit, and if it's possible, your contact number as well. We would like to speak to you and apologize personally.
You may write to us at peri-peri@nandos.com.my. We hope to hear from you soon.
Thank you.
Peri Regards,
Marketing Department
Nando's Malaysia
The date is 25 Dec 2011 between 4-5pm. But don't bother to apologize. I seriously doubt I would come back to Nando anyway.
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